Where can I buy your products?
What are your showroom hours?
What is the pricing for your products?
What is the warranty on your products?
I’m a specifier, how do I get a sample of one of your products?
I’m a retail customer, how do I get a sample of one of your products?
I’m an installer tendering for a project with your products, how do I get pricing?
Is your entire product range on the website?
Where do you source your products from?
If you're in Auckland you can purchase Tiles, Wood, Bamboo &
Laminate from our retail showroom at 41 Morrin Rd, Mt
Wellington. All other products or other parts of the country
may purchase from our network of Studio dealers.
Our Auckland showroom is open Monday-Friday 8am to 5pm and on
Saturday 9am to 4pm.
We aim to have products available at all price levels - from our
top quality, European made flooring through to budget priced
options. Periodically throughout the year we also have
clearance sales, both through our own showroom and through our
dealers - these sales offer the very best deals, but run for a
limited time only.
All Jacobsen products are covered by warranty for a minimum of 5
years from date of installation. Please view each product
category for more details.
Find the product on this website that you'd like a sample of,
select the colour, and click Order Sample. You can select a
maximum of five colours, when complete click the orange Review
Sample Order button, check your order and then click the Next
button to fill in the form. Note there is a maximum of five
samples, if you need to see more please contact your Jacobsen
Please visit our showroom in Auckland for tile and wood
enquiries; for all other products and locations outside of
Auckland, please contact your nearest Studio dealer.
Please contact your nearest sales representative.
No, as we import from a large number of different factories
world-wide, we have an enormous range of product available on
special order. Most of these items are available within 6-14
weeks (depending on where they come from). Please visit our
showroom for residential tile or wood enquiries, or contact an expert
to outline your requirements and we'll do our best to find the
product to suit.
We import products direct from flooring factories around the
world. All of our commercial and residential vinyl
and linoleum are manufactured by Tarkett in Sweden or
France. Our commercial and residential carpets are
manufactured in USA, Australia and China. Jacobsen wood
flooring is made in Malaysia, laminate flooring is manufactured in
Belgium. Nora and Regupol rubber flooring are manufactured in
Germany, as are the Moeding and Rodeca cladding
products. Almost all of our tiles are manufactured in Italy
or Spain, complemented by a small range from China. Tredsafe
stairnosing and detail trims are made right here in New
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